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Charles Industries, LLC
An Amphenol Company

1450 American Lane
20th Floor
Schaumburg, IL
60173-5492 USA



Technical Support Contact Information - Telecommunications / CATV / Utilities / DOT Products

Our highly experienced technical support engineers are always available to assist you.  Our engineers may be contacted via email or our 24x7 hotline. 

Weekdays from 8:00 AM until 5:00 PM CST callers to our hotline will be directly connected to the first available technical support engineer.  After hours, an engineer can be paged for emergency support services and assistance with emergency shipments. Requests received after hours by fax or email are answered during the next business day. 

Please use the form to the right to expedite your Technical Support service.  You may also contact Technical Support at:

Phone: (847) 806-8500 
Fax:     (847) 806-6231

The Technical Support Center also offers specific engineering services including:

  • Product Training

  • Application Engineering

  • Product Configuration Assistance

  • Technical Practices and Drawings

  • Supporting Information 

    • Installation Notes

    • Ordering Information

    • Part #s


Technical Support Contact Form
* Required Field

 Contact Name*
 Email Address*
 Zip Code: 
 Company Type:
 Request Reason: 
 Product Family: 
 Charles Part #:
 Serial Number: 
 Description of 

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