Technical & Emergency Support

Technical Support Contact Information

Please use the form to the right to expedite your Technical Support service. You may also contact Technical Support at:

Email: [email protected]
Phone: (847) 806-8500 (24x7x365)

Support Coverage Hours

Weekdays from 8:00AM until 5:00 PM CST callers to our hotline will be directly connected to the first available technical support engineer.

After hours,  calls to our hotline that leave a voice message marked as URGENT will page an engineer on call for emergency support and assistance.  Non-urgent calls and requests received after hours by email or the web are answered the next business day.

Ask about specific engineering services including:

• Product Training
• Application Engineering
• Thermal Consultation and Testing
• Product Configuration Assistance
• Technical Practices and Drawings
• Installation Notes
• Ordering Information
• Part Numbers